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Tip 48 – Operating – Communicate, communicate, communicate

If you don’t regularly communicate with your owners and committee, then you can guarantee they will reach the wrong conclusion about something! Consider monthly newsletters for the owners, including those that aren’t in your letting pool (spruiking your success may just win them over). Always have a written report ready for each committee meeting. If you take the time to get your communications right, they can set up all sorts of benefits for you.